This policy explains what information Ravia collects and how we use it. Ravia is a marketplace app for buying and selling South Asian fashion. If you have any questions, contact ravia.marketplace@gmail.com.
Information We Collect
- Account info: name/display name, email.
- Shipping info: recipient name and address provided for orders.
- Listings: photos and text you upload.
- Identifiers: Firebase-generated IDs and device identifiers for analytics and security.
- Payment info: processed by Stripe. Ravia does not store full card numbers.
How We Use Information
- Operate the marketplace: listings, offers, orders, shipping, and payouts.
- Process payments and prevent fraud with Stripe.
- Provide analytics to improve the app and fix issues.
- Communicate about orders or account matters.
Sharing
We share data with service providers that help us operate the app, including:
- Stripe (payments and payouts)
- Firebase (authentication, database, analytics)
- Shipping rate providers (for address validation and rates)
We do not sell personal data or use it for third‑party advertising.
Security
Payments are handled by Stripe over secure connections. We use industry‑standard safeguards and restrict access to production systems.
Your Choices
You may update profile details in the app or contact us to request deletion of your account and associated data, subject to legal/transactional retention requirements.
Contact
Email: ravia.marketplace@gmail.com